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These calls are honestly always the best. It's fun being helpful when it's not life or death but still impactful.

Also, I once had a call b/c a (20 something [as was I]) newlywed couple's kitten was stuck under the fridge of the house they just moved into. They were very distressed. "We didn't know what else to do!"

I lifted the corner of the fridge with one hand while simultaneously reaching under the fridge to grab the adorable and thankful little kitten with the other.

The husband was mortified. I felt bad and realized I should have made it seem much more of a problem.

People don't realize refrigerators are actually very light. Especially empty ones.

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Tip: there is a little tool that will unlock doors. It’s like a flat key thing that’s universal. I keep it on top of at least two doors at any given time. That way if one disappears, there’s still another.

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